Privacy policy

In this privacy policy, we explain how we collect and process personal data in connection with our website. Personal data is any information that relates to an identified or identifiable person.

1. Responsible person and contact

Responsible for this website is

Acheron AG
Hohlstrasse 534
8048 Zürich
Schweiz / Switzerland

If you have any questions about our handling of personal data or other data protection concerns, you can contact us at the following address: privacy@acheron.ch

2. Collection and processing of your personal data

We collect Personal Information in a number of ways, including in connection with your requests and when you use the Site.

2.1 Information provided by you

We collect personal data that you provide to us yourself, e.g. when you send us an e-mail, register on our website, comment on a post, send an inquiry via contact form or place an order. The information you provide will be stored by us and used for the purpose of processing your contact.

2.2 Information collected automatically when you visit the website

When calling up and using the website, certain data is automatically collected. These are in particular the following data: Browser, operating system, settings, date and time of the page call, IP address, pages visited and content viewed. The collection of this data occurs automatically as soon as you visit our website. We use this data to provide the functions of the website and to ensure the proper and secure operation of the website. In addition, we evaluate this data for statistical purposes, for example, to determine which pages are favored or how many accesses occur and when. The evaluation takes place on an aggregated basis, without this data being directly related to your person. We use the knowledge gained in this way to improve and further develop our website and our offers.

2.3 Newsletter

If you would like to receive a newsletter offered by us, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. We use this data exclusively for sending the requested information and do not pass it on to third parties, except as described in this privacy policy. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the «unsubscribe» link in the newsletter.

2.4 Other purposes

In addition to the aforementioned purposes, we may also use the personal information we collect to assert or enforce our legal claims, to defend ourselves in connection with legal disputes and governmental proceedings, and to prevent and investigate criminal offenses and misuse of our services.

3. Cookies, analytics tools and other technologies

3.1 Cookies in general

We use cookies on our website. These are text files that are stored on the user's device and collect information about visitors and the use of our website. Cookies allow the identification of the user and are used to provide more user-friendly, effective and secure services through the website.

Most of the cookies we use are so-called «session cookies». These are automatically deleted after the end of your visit to our website. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.

In the settings of your browser, you can set up that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website (e.g. language selection) may be limited.

3.2 Analysis tools

We also use cookies and analysis programs from third-party providers (such as Google Analytics or comparable services), which measures and evaluates your use of the website to determine user behavior. When you visit the website, it is recorded when and for how long the website is visited, which pages are called up, which functions are clicked on and which content is displayed. This allows us to better understand how the website is used.

Third-party programs use cookies, identifiers and cookie-like technologies to identify the user. However, we cannot rule out the possibility that this third party provider may track your use of the website, combine this data with data from other websites that are also tracked by this third party provider, and use this information for its own purposes and may also attribute it to you. This third party provider is responsible for the processing of your personal data by this third party provider and its privacy policy applies.

3.2.1 Google Analytics

We use Google Analytics, a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies to analyze your use of the website so that we can draw conclusions for improving our website and our services. We have configured Google Analytics so that only shortened, i.e. anonymized IP addresses are processed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. These are anonymized measurements such as geolocation via your shortened IP address, usage time and duration, technologies used on the user side, user flow and some more.

Further information on the data protection of Google Inc. can be found here: https://policies.google.com/privacy?hl=EN

4. Disclosure of personal data

We do not share personal information about visitors to our website except in the following cases:

  • to third parties engaged by us to provide services for us, such as the provision of IT infrastructure, software or newsletter dispatch;
  • to authorities or other third parties if we are legally obligated to do so or if it is necessary to protect our interests, e.g. to combat abuse or to protect the law;
  • if this is necessary for the processing of a contract with you, for example to the payment service provider commissioned with the payment processing;
  • in the context of the analysis tools and third-party cookies described in section 3;
  • if you have expressly consented to the disclosure; or
  • Acquirers or parties interested in acquiring divisions, companies or other parts of our operations or in connection with a reorganization, merger, transfer or other disposition of our business, assets or parts thereof.

Your data will not be passed on to third parties for advertising purposes.

The hosting of the website and your data is done on servers in Switzerland. If we disclose data to recipients abroad, we take the legally required precautions to protect the personal data. If we transfer personal data to a country without adequate legal data protection, we ensure an adequate level of protection by concluding data protection clauses with the recipients of the data as required by law or rely on the legal exceptions, such as your consent, the conclusion or performance of a contract, or the establishment, exercise or enforcement of legal claims. If you are interested, the documentation on these measures can be obtained from the office mentioned under point 1.

5. Retention period

We retain personal data for as long as it is needed to fulfill the purpose for which it was collected. Subsequently, they are either deleted or anonymized, unless we need them for a longer period in exceptional cases, e.g. due to legal retention and documentation obligations or our legitimate interests, such as for evidence purposes or IT security. Data about the use of our website is usually anonymized or deleted after 12 months, unless we need it beyond that in exceptional cases, such as to protect our legitimate interests and combat abuse.

6. Data security

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us via the contact form. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

7. Your rights

Persons whose data we process have the right, within the scope of the data protection law applicable to them, to request information about the personal data concerning them and to request that it be corrected or deleted. Insofar as our processing is based on consent, every data subject also has the right to revoke this consent at any time with effect for the future. To exercise such rights, please contact the contact point mentioned in section 1. A data subject also has the right to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).

8. Adjustments to this privacy policy

It may be necessary to make adjustments to this privacy policy from time to time. As soon as a revised privacy policy is available on the website, it will become binding.

Zurich, March 1, 2022