In this privacy policy, we explain how we collect and process personal data in connection with our website. Personal data is all information that relates to an identified or identifiable person.
1. Person Responsible and Contact
Responsible for this website is
Acheron AG
Riedstrasse 6
8953 Dietikon
Switzerland
If you have any questions about our handling of personal data or other data protection concerns, you can contact us by email: privacy@acheron.ch
2. Collection and Processing of Your Personal Data
We collect personal data in various ways, including in connection with your inquiries and when you use the website.
2.1 Information Provided by You
We collect personal data that you provide to us yourself, e.g. when you send us an e-mail or send us an inquiry using the contact form. The information you provide will be stored by us and used for the purpose of processing your request.
2.2 Information Collected Automatically When You Visit the Website
When you access and use the website, certain data is collected automatically. This includes the following data in particular: Browser, operating system, settings, date and time of the page view, IP address, pages visited and content viewed. This data is collected automatically as soon as you visit our website. We use this data to provide the functions of the website and to ensure the proper and secure operation of the website. We also evaluate this data for statistical purposes, for example to determine which pages are favored or when and how many visits are made. The evaluation is carried out on an aggregated basis, without this data being able to be directly related to you personally. We use the knowledge gained in this way to improve and further develop our website and our offers.
2.4 Further Purposes
In addition to the aforementioned purposes, we may also use the personal data collected to assert or enforce our legal claims, to defend ourselves in connection with legal disputes and official proceedings, and to prevent and investigate criminal offenses and misuse of our services.
3. Cookies, Analysis Tools and Other Technologies
3.1 Cookies in General
We use cookies on our website. These are text files that are stored on the user’s device and collect information about visitors and the use of our website. Cookies allow the user to be identified and are used to provide more user-friendly, effective and secure services via the website. Most of the cookies we use are so-called “session cookies”. These are automatically deleted at the end of your visit to our website. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. You can configure your browser settings so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website (e.g. language selection, recurring display of the cookie banner) may be restricted.
3.2 Analysis Tools
We also use cookies and analysis programs from third-party providers that measure and evaluate your use of the website in order to determine user behavior. When you visit the website, we record when and for how long the website is visited, which pages are accessed, which functions are clicked on and which content is displayed. This enables us to better understand how the website is used.
The programs of third-party providers use cookies, identifiers and cookie-like technologies to identify the user. We cannot rule out the possibility that these third-party providers may track your use of the website, combine this data with data from other websites that are also tracked by this third-party provider, and use this information for their own purposes and, if necessary, assign it to you. These third-party providers are responsible for the processing of your personal data by these third-party providers and their data protection provisions apply. The following third-party cookies and programs are integrated on our website:
3.2.1 Matomo Analytics
Matomo’s stated mission is to give users and website operators back control over data usage and therefore data ownership. As the analytics data is stored on our own web hosting, the data does not belong to any third-party providers and is not shared with or viewed by third parties.
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
3.2.2 Boxzilla
Boxzilla sets a cookie to temporarily store your selection in connection with pop-ups (e.g. cookie banners or other notices).
3.2.3 Google Analytics, Google Fonts, Google reCaptcha
We expressly refrain from using the aforementioned Google services.
3.2.4 Instagram
We use the SmashBalloon plugin to display content from our Instagram account on our website. The privacy policy of this application can be viewed in English at the following URL: https://smashballoon.com/gdpr-and-our-plugins/
3.2.5 WPML
WPML is a plugin that gives our website multi-language capability. It sets a cookie to save the language setting.
3.3 Backups of Our Website
Backup copies of our website (database and files) are stored in encrypted form on an Amazon S3 server in the AWS region “EU (Frankfurt) eu-central-1”.
4. Disclosure of Personal Data
We do not pass on personal data of visitors to our website, except in the following cases::
- to third parties engaged by us to provide services for us, such as the provision of IT infrastructure or software;
- to authorities or other third parties if we are legally obliged to do so or if it is necessary to protect our interests, e.g. to combat abuse or enforce the law;
- if it is necessary for the processing of a contract with you, for example to the payment service provider commissioned with payment processing;
- as part of the analysis tools and cookies from third-party providers described in section 3;
- if you have expressly consented to the disclosure; or
- to purchasers or parties interested in acquiring business units, companies or other parts of our business or in connection with a reorganization, merger, transfer or other sale of our company, our assets or parts thereof.
Your data will expressly not be passed on to third parties for advertising purposes. The website and your data are hosted on servers in Switzerland.
5. Duration of Storage
We store personal data for as long as it is required to fulfill the purpose for which it was collected. It is then either deleted or anonymized, unless we need it for longer in exceptional cases, e.g. due to statutory retention and documentation obligations or our legitimate interests, such as for evidence purposes or for IT security. Data about the use of our website is generally anonymized or deleted after 12 months, unless we need it for longer in exceptional cases, e.g. to protect our legitimate interests and combat abuse.
6. Data Security
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us via the contact form. You can recognize an encrypted connection by the fact that the address line of the browser changes from http:// to https:// and by the lock icon in your browser. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
7. Your Rights
People whose data we process have the right, within the framework of the data protection law applicable to them, to request information about the personal data concerning them as well as its correction or deletion. If our processing is based on consent, every data subject also has the right to withdraw this consent at any time with effect for the future. To exercise such rights, please contact the contact point specified in section 1. People whose data we process have the right, within the framework of the data protection law applicable to them, to request information about the personal data concerning them as well as its correction or deletion. If our processing is based on consent, every data subject also has the right to withdraw this consent at any time with effect for the future. To exercise such rights, please contact the contact point specified in section 1. A data subject also has the right to lodge a complaint with the responsible data protection authority. The responsible data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).
8. Changes to This Privacy Policy
It may be necessary to amend this privacy policy from time to time. As soon as a revised privacy policy is available on the website, it will become binding.
Zürich, 20. Juli 2023
